Studio Parallel - Privacy Policy

Studio Parallel ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or interact with us.

Last updated: 2 March 2026

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Information You Provide Directly

When you submit a form (such as an enquiry, contact request, or giveaway entry), we may collect:

  • Full name
  • Email address
  • Phone number
  • Business name (if applicable)
  • Project details or app ideas
  • Any additional information you choose to provide

We only collect information that is relevant to providing our services or responding to your enquiry.

b) Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring website
  • Interaction data

This information is collected through analytics tools and cookies.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Assess project suitability
  • Provide quotes and proposals
  • Deliver services
  • Improve our website and services
  • Monitor marketing performance
  • Comply with legal obligations

We do not sell your personal information.

3. Cookies and Analytics

We may use cookies and similar technologies to:

  • Understand how visitors use our website
  • Improve performance and user experience
  • Measure marketing campaign effectiveness

We may use tools such as:

  • Google Analytics
  • Google Ads
  • Meta Pixel (if implemented)

You can control cookies through your browser settings.

4. Third-Party Services

To operate our website and services, we may use trusted third-party providers, including:

  • Vercel (website hosting)
  • Clerk (authentication, if applicable)
  • Stripe (payments, if applicable)
  • SendGrid or similar email delivery services
  • Twilio (SMS communications, if implemented)
  • Supabase / PostgreSQL (data storage)

These providers may process personal information on our behalf. We take reasonable steps to ensure they comply with appropriate data protection standards.

5. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information from:

  • Unauthorised access
  • Disclosure
  • Alteration
  • Loss

However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purpose it was collected for
  • Comply with legal or accounting requirements
  • Maintain business records

If you request deletion, we will take reasonable steps to remove your information unless we are legally required to retain it.

7. Your Rights (Australia)

If you are located in Australia, you have rights under the Privacy Act 1988 (Cth), including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (where applicable)

To make a request, contact us using the details below.

8. Marketing Communications

If you submit your contact details, we may contact you regarding:

  • Your enquiry
  • Project discussions
  • Relevant service updates

You can request to stop receiving communications at any time.

9. Children's Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Studio Parallel

Email: joe@studioparallel.au

Location: Australia