Products - Flow Channels
One platform for CRM, pipelines, SMS, email, and AI agents — so businesses can capture leads, follow up automatically, and close more customers.
- Capture. Leads flow in from web forms, chat, and enquiries into a unified inbox, giving your team a single view of every opportunity.
- Automate. SMS, email, and AI-powered follow-ups trigger automatically so no lead goes cold and your team can focus on real conversations.
- Close. Pipeline management and reporting keep the team focused on converting, with clear visibility into what's working and what's not.
Capabilities - Everything you need to manage the customer lifecycle
Flow Channels replaces the patchwork of platforms most businesses use to communicate with customers. One system for everything, with none of the duct tape.
- SMS & email automation. Trigger personalised messages based on lead activity, pipeline stage, or custom workflows.
- AI chat & voice agents. Respond to enquiries instantly with AI-powered agents that qualify leads and book appointments.
- Unified inbox. Every SMS, email, and chat message in one place so your team never misses a conversation.
- CRM & pipelines. Track every lead from first touch to close with visual pipelines and deal tracking.
- Appointment reminders. Reduce no-shows with automated SMS and email reminders tied to your calendar.
- Custom integrations. Connect Flow Channels to the tools you already use: accounting, scheduling, and everything in between.