Products - Flow Channels
- Capture. Leads flow in from web forms, chat, and enquiries into a unified inbox — giving your team a single view of every opportunity.
- Automate. SMS, email, and AI-powered follow-ups trigger automatically so no lead goes cold and your team can focus on real conversations.
- Close. Pipeline management and reporting keep the team focused on converting — with clear visibility into what's working and what's not.
Capabilities - Everything you need to manage the customer lifecycle
Flow Channels brings together the tools businesses actually use to communicate with customers — without the complexity of stitching together half a dozen platforms.
- SMS & email automation. Trigger personalised messages based on lead activity, pipeline stage, or custom workflows.
- AI chat & voice agents. Respond to enquiries instantly with AI-powered agents that qualify leads and book appointments.
- Unified inbox. Every SMS, email, and chat message in one place so your team never misses a conversation.
- CRM & pipelines. Track every lead from first touch to close with visual pipelines and deal tracking.
- Appointment reminders. Reduce no-shows with automated SMS and email reminders tied to your calendar.
- Custom integrations. Connect Flow Channels to the tools you already use — accounting, scheduling, and everything in between.
Tell us what you need
Our offices
- Rockhampton
Queensland, Australia
Visits by appointment - Online
Serving clients Australia-wide
Online meetings and support